Centre for Management Development (CMD), Kerala (an autonomous institution under the Government of Kerala) has released Notification No. CMD/PSU/07/2026 for 40 Customer Relations Assistant posts on a one-year contract basis for a PSU Centralized Call Centre in Thiruvananthapuram. This CMD Kerala recruitment is open to Engineering Diploma/B.Tech holders with minimum 6 months of Call Centre/Customer Care experience. Remuneration is ₹1,010 per shift (8-hour basis). Application is free – no fee mentioned in the official notification. Applications are accepted online only via cmd.kerala.gov.in. Last date: 23 May 2026 at 5:00 pm. The application window is extremely short – apply immediately.
Job Overview
| Field | Details |
|---|---|
| Organization | Centre for Management Development (CMD), Kerala |
| Type | Autonomous Institution under Government of Kerala |
| Notification No. | CMD/PSU/07/2026 |
| Post Name | Customer Relations Assistant |
| Total Vacancies | 40 |
| Remuneration/Salary | ₹1,010 per shift (8-hour shift basis) |
| Job Type | Contract (1 Year) |
| Application Mode | Online only |
| Application Fee | Not mentioned (No fee indicated) |
| Job Location | Thiruvananthapuram, Kerala |
| Official Website | cmd.kerala.gov.in |
| Application Start Date | 16 May 2026 (10:00 am) |
| Last Date to Apply | 23 May 2026 (5:00 pm) |
Salary Details
As per the official notification, the remuneration is on a shift basis. Additional allowances, if any, will be as per the Client PSU/NCSM rules applicable to contract staff.
| Post | Basis | Remuneration |
|---|---|---|
| Customer Relations Assistant | Per 8-Hour Shift | ₹1,010/- per shift |
Note: This is a contract appointment for 1 year. Remuneration is shift-based, not a fixed monthly salary. Actual monthly income will depend on number of shifts worked.
Vacancy Details
| Post | Total Vacancies | Job Location |
|---|---|---|
| Customer Relations Assistant | 40 | Thiruvananthapuram, Kerala |
As per the official notification, category-wise (UR/OBC/SC/ST/EWS) breakup is not specified. All 40 posts are for a PSU Centralized Call Centre under the Government of Kerala.
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Application Fee
No application fee is mentioned in the official notification (No. CMD/PSU/07/2026 dated 15 May 2026).
Candidates are advised to check the official website cmd.kerala.gov.in for any updates on fee before applying.
Important Dates
| Event | Date & Time |
|---|---|
| Notification Date | 15 May 2026 |
| Application Start Date | 16 May 2026 (10:00 am) |
| Last Date to Apply | 23 May 2026 (5:00 pm) |
| Cut-off Date for Age & Experience | 01 May 2026 |
| Written Test/Interview Date | To Be Notified (via email/SMS to shortlisted candidates) |
The application window is only 8 days. Apply immediately – do not wait for the last date.
Eligibility Criteria/Educational Qualification
1. Customer Relations Assistant
Essential:
- Engineering Diploma in any discipline OR B.Tech in any discipline From a recognized University/Institution
Experience (Essential):
- Minimum 6 months post-qualification experience in Customer Care Services/Call Centre
Desirable:
- Not specified in the notification
Note: Qualification equivalent to the prescribed qualification will be considered only if the candidate submits an equivalency certificate issued by the competent authority.
Age Limit
| Post | Age Limit |
|---|---|
| Customer Relations Assistant | Not more than 45 years |
Cut-off date for age calculation: 01 May 2026
Age relaxation rules (SC/ST/OBC/EWS/PwD) are not specified in the official notification. Candidates may contact the CMD Help Desk for clarification: 0471 2320101 (Monday–Friday, 10 am – 5 pm).
Check Your Eligibility Instantly Using: Age Calculator
Selection Process
As per the official notification, CMD/Client PSU reserves the right to determine the selection process. It may include any combination of the following:
- Application Screening (based on qualification and experience)
- Criteria-Based Shortlisting
- Written Test (if required)
- Group Discussion (if required)
- Skill Test/Proficiency Test (if required)
- Interview
- Final Selection & Document Verification
Only shortlisted candidates will be intimated via email, SMS, or phone call. Regularly check your registered email (including spam/junk folder) for updates.
How to Apply – Step-by-Step
- Visit the official website: www.cmd.kerala.gov.in
- Click on the online application link (active from 16 May 2026, 10:00 am).
- Fill in all required fields in the online application form carefully – no corrections allowed after submission.
- Upload scanned recent passport-size photograph in JPG format (max 200 KB).
- Upload scanned full signature on white paper in JPG format (max 50 KB). Signatures in Capital Letters or initials only are not accepted.
- Upload original/provisional educational qualification certificates (mark sheets/consolidated mark sheets are not accepted).
- Upload valid experience certificates with date of joining, relieving, duties, and authorized signature/seal. For latest experience: upload an Affidavit with employer details, designation, period, and nature of job.
- Ensure a valid personal email ID and active mobile number are registered – all intimations will be sent via these.
- Review and submit the form before 23 May 2026, 5:00 pm.
- Note your application number/confirmation for future reference.
Only online applications are accepted. No hard copy required. Only candidates residing in Thiruvananthapuram will be considered.
Help Desk: 0471 2320101 | Monday–Friday, 10 am – 5 pm
Important Instructions/General Conditions
- Only Indian citizens are eligible to apply.
- Only candidates residing in Thiruvananthapuram will be considered – candidates from other districts/states need not apply.
- Incomplete or incorrect applications will be summarily rejected – no corrections will be entertained after submission.
- Any false, tampered, or fabricated information will result in immediate rejection/termination at any stage.
- Appointment letters, salary certificates, and pay slips will not be accepted as proof of work experience.
- Experience certificates must clearly mention date of joining, relieving date, duties/responsibilities, and must carry the signature and seal of an authorized person.
- Only original or provisional certificates are accepted for educational qualifications – mark sheets are not accepted.
- CMD/Client PSU reserves the right to modify, cancel, or revise the number of posts at any time without any reason.
- CMD/Client PSU reserves the right to debar any candidate for malpractice or fraudulent claims.
- Candidates currently employed must ensure they meet the residency and eligibility requirements before applying.
- Enable email notifications and check spam/junk folders regularly for recruitment updates.
- All intimations (call letters, results) will be sent only to shortlisted candidates via registered email/SMS.
Important Links
| Official Notification | CMD CRA Recruitment 2026 Notification PDF |
| Apply Now | CMD Recruitment 2026 |
| Official Website | CMD CRA Official Website |
| Join WhatsApp Channel | Join Now |
| Join Telegram Channel | Join Now |
| More Kerala Govt Job Updates | Click Here |
FAQs – CMD Kerala Recruitment 2026
What is the last date for CMD Kerala Recruitment 2026?
As per the official notification (CMD/PSU/07/2026 dated 15 May 2026), the last date to submit the online application is 23 May 2026 at 5:00 pm. The application window opens on 16 May 2026 at 10:00 am. Candidates must apply immediately as this is a very short window.
How many vacancies are there in CMD Kerala Recruitment 2026?
According to the official notification, there are 40 vacancies for the post of Customer Relations Assistant. These posts are on a one-year contract basis to provide Manpower Support Services to a Centralized Call Centre of a PSU under the Government of Kerala.
What is the salary for the Customer Relations Assistant post in CMD Kerala?
As per the official notification, the remuneration for Customer Relations Assistant is ₹1,010 per 8-hour shift. This is a contract post and remuneration is shift-based, not a fixed monthly salary. The actual monthly income will depend on the number of shifts worked per month.
What is the qualification required for CMD Kerala Recruitment 2026?
The essential qualification for CMD Kerala jobs is an Engineering Diploma in any discipline or B.Tech in any discipline from a recognized University/Institution, along with a minimum of 6 months post-qualification experience in Customer Care Services or Call Centre operations.
What is the selection process for CMD Kerala Recruitment 2026?
As mentioned in the official notification, CMD/Client PSU may use any combination of: Application Screening, Criteria-based Shortlisting, Written Test, Group Discussion, Skill/Proficiency Test, and Interview. Only shortlisted candidates will be intimated via email or SMS.
Is there any application fee for CMD Kerala Recruitment 2026?
No application fee is mentioned in the official notification (CMD/PSU/07/2026). Candidates can apply online free of charge. However, candidates are advised to verify on the official website cmd.kerala.gov.in before applying, as the notification does not explicitly state “no fee.”
How to apply for CMD Kerala Recruitment 2026?
Applications must be submitted online only at www.cmd.kerala.gov.in. The online form opens on 16 May 2026 (10:00 AM). Upload your photo, signature, qualification certificates, and experience documents. Submit before 23 May 2026 at 5:00 PM. No hard copy is required to be sent by post.
Can candidates from other states or districts apply for CMD Kerala vacancies 2026?
No. As per the official notification, only candidates residing in Thiruvananthapuram will be considered for this recruitment. Candidates from other districts of Kerala or other states are not eligible to apply for these CMD Kerala jobs.
What is the age limit and age relaxation for CMD Kerala Recruitment 2026?
The maximum age limit is 45 years as on the cut-off date of 01 May 2026. Age relaxation details for SC/ST/OBC/PwD/EWS categories are not specified in the official notification. Candidates may contact the Help Desk at 0471 2320101 for clarification.
Is work experience required for CMD Kerala Customer Relations Assistant post?
Yes, experience is mandatory. As per the official notification, candidates must have a minimum of 6 months post-qualification experience in Customer Care Services or a Call Centre. Appointment letters or salary certificates are not accepted as proof – a proper experience certificate with joining/relieving dates, duties, and authorized seal is required.
